Terminal Velocity

If we drop a penny from the Empire State Building, it keeps accelerating as it falls. 9.8 meters per second, squared. The penny would be traveling at over 200 mph by the time it hits the street ... if it were in a vacuum. But it's not. The penny experiences drag as it falls. When the drag force and the gravitational force equal one another, the penny falls at a constant rate. The terminal velocity of a penny is only 25 miles per hour. Not going any faster.

A hearing clinic can experience Terminal Velocity, too. The normal state of a clinic should be to grow every year, to accelerate. More total patients and more total revenue. So, what happens when we stop growing, when we reach our Terminal Velocity? And how do we break through?